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Adecco

Adecco

www.adeccousa.com
What is your customer experience with Adecco?

Adecco Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Adecco reviews show a 1.6 star rating from 141 customers; consumers are mostly dissatisfied and 87% of ratings are unfavorable. Recurring problems include missing paychecks, delayed refunds, W2 access issues, and slow or unhelpful customer service.

Key Takeaways for Future Customers

  • Confirm pay schedule and get written assignment details before starting.
  • Keep records and consider recording calls if allowed when resolving payroll or billing disputes.
  • Follow up persistently for W2s, refunds, and paycheck issues.

Negative Feedback / Risk Areas

  • Frequent customer complaints about non-payment or shorted hours and slow payroll resolution.
  • Poor responsiveness from support and long hold times when calling customer service.
  • Reports of miscommunication on pay rates, assignments, and termination notices.

Positive Feedback

Some reviewers note fast employment placement and friendly co-workers at assignments.

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Media from reviews

Adecco - My money!!
Adecco - My money!! - Image 2Adecco is ghosting meAdecco - EmploymentAdecco - To make a complaintAdecco - I want my pf balance.Adecco - Termination notice issued without show cause notic and less payment issues for...
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Andrew S Irz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

I work though adecco. At ***...

I work through Adecco at ******, and I haven't gotten my paycheck yet for today.

Preferred solution: My pay check for today. I haven't received yet

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Cynthia S Njt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why, Oh Whyy

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AI Highlights
  • - I wasn't paid for 3.5 weeks and the raise unpaid for 2.5 months, and Adecco submitted sick time.
  • - I stayed due to coworkers and the manager.

What hasn't happened to me. I wasn't PAID for 3-1/2 weeks, plus wasn't PAID my raise for 2-1/2 months.

All documented by the way. Why did I stay because I liked the people I worked with at the warehouse, Why didn't I report it because I like Manager UGH. Getting paid for sick time has been an issue, Adecco submitted it, So what's the problem? IDK Now I have to wait.

ugh Calling this 866-528-**** is sooo time consuming. OMG seriously I waited 2hrs11min just to speak with a rushed man, eager to get me off the phone.

to say He escalated my case #. Knowing I will probably end up calling back.

Pros:
  • I met some wonderful people
Cons:
  • Leadership

User's recommendation: Choose Wisely

View full review
Sarah M Pnz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marysville, Ohio

Discrimination

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AI Highlights
  • - Health Partners said I failed my marijuana screen; tests were negative.
  • - Adecco Marysville declined the job citing cursing; witnesses dispute.

My name is Sarah McKinley. I previously took a drug test for the Honda Adecco Alliance office in Marysville, Ohio, and they use Health Partners.

I went for everything and had gotten approval for my background and physical, and we were just waiting on my drug screen and my approval for return to Honda. I got a call from Health Partners on Friday saying that I failed my drug screen for marijuana. Now mind you, I don't use medically or recreationally at all. Plus, to top it off, a week and a half from this, I had a mouth drug screen done at the Adecco Whirlpool office in Marion, Ohio, (which also tests for marijuana,) and yes, it was negative.

I also had a drug test a week before that at my doctor's office for my narcotic medication, which again tests for marijuana, and it was negative. Now, when I go and drug test this week for another job and it tells me that I am negative again, I am beginning to realize that I am being discriminated against. Especially when the Adecco office in Marysville, Ohio, calls me and tells me that they're no longer offering me a position due to me 'cursing' the doctor out. When I have two witnesses who were there with me on Friday and two witnesses who were there with me today who can prove that I never cursed the doctor out.

Now it's really starting to look like discrimination, especially when I told the female doctor that I spoke to, (which I'm beginning to think she wasn't a doctor after the Adecco Senior Recruiter, Kerry, first told me the doctor was a man and then hurried and fixed herself by saying never mind, you must have spoken with the female doctor today, even though she was dead set it was a man.) So, after I have explained all of this to my attorney, who advised me to call them back on Friday to find out how much it would cost for a second drug screen, and after they found out that I was willing to pay for the retest to prove there was no marijuana in my system, they called me back 10 minutes later and told me that I was cursing and screaming and all of this without proof, and decided to not offer me the job after I said I wanted a retest. Even though I have text messages with the original recruiter this afternoon where I asked her if she had heard from Health Partners and who do I pay for a retest, and she said that she hadn't heard from them and that it was them that I had to speak to about it. Even the Health Partners 'doctor' gave me the number to whom I should call to pay for the retest. So, my attorney will be digging into this completely.

And I really, really hope nothing discriminatory has gone on. Especially since I do have a disability for anxiety disorder, and I mean, I don't know about you, but if you have anxiety and find out that you failed for a drug that you don't use at all and can prove it, because I have a drug test every month, once a month, and they all come back negative except for what I am prescribed, and even your Adecco in Marion came back negative for marijuana, but all of a sudden, the one test I have at a place that didn't want me, and not because of anything I failed. As a matter of fact, I went on FMLA, did a two-week notice, and was told that I could return in six months, only to be told no on a made-up lie? I'm not letting this go.

Especially since I did everything the right way and was lied on.

This all smells like discrimination against a disability. I hope you have a great day.

Preferred solution: That's for my attorney to decide

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3 comments
Guest

You need to learn the legal definition of discrimination and the federally protected classes/groups it covers. A person ALLEGEDLY showing a false positive blood test result is not a federally protected class. Therefore you can’t claim discrimination.

Guest
reply icon Replying to comment of Guest-2728809

Obviously I didn't post the part that was discrimination. For legal reasons. Then they couldnt find a way to cover it up.

Guest

Does your attorney know you wrote this? Attorney always tell their clients NOT to discuss their cases with anyone, especially on a public forum.

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Tammy M Xnv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I would like to know why I got terminated from Mann Hummel. I really don't understand what's going on can someone enlightened me on this matter please

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Updated by user Nov 18, 2025

Response from ADECCO

Original review Nov 18, 2025

My job assignment ended on the 17th of November. Melissa informed me yesterday in my email. I really don't understand why.

Loss:
$1
Pros:
  • Quickness
Cons:
  • Offer jobs but long time to get hired
  • Adecco hr staff only care about numbers and not the people

Preferred solution: Yes

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Keenon I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Worth, Texas

Missing pay

AI Highlights
  • - I've worked for a month with no pay and can't log hours.
  • - I spent a check's worth on Lyfts; still no pay.

I've been working for this company for a month now, some days having to go home early due to what they described as a lack of truck loads. Some days, I have to walk home because I don't have the money anymore to get to work or back home, for I've not been paid.

Even after being told by Support Center I'm in the clear and good to go, I still cannot log in to claim my hours. When I inform my supervisor, Micah, I'm asked, 'Did you check in?' So I check in with my team as per usual and start working. Now, after a week of no pay, Thursday, I told my supervisor, 'I've to call in these next two days; I will not make it due to the lack of funds to get there,' as I've spent a check's worth on Lyfts within the last month. She said, 'Understandable,' and moved on.

Fast forward, I still have no pay, and I called to ask if there is anything we can do. I was nowhere near pissed.

In fact, the consultant over the phone sounded more agitated than me. I'm not going to bother with it any longer; I just want my pay for the work I've done, having to deal with people who can't stack boxes for the death of them.

Pros:
  • Great advertising
Cons:
  • Ill communication

Preferred solution: Full refund

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Cy Aim

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paramount, California

I have yet to receive a phone call I've done my onboarding you've seen my IDs they kept telling me there was openings that I would receive a call in a week now I'm not getting an answer to the phone c

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AI Highlights
  • - Onboarding was completed over a month ago; I was told I would receive a call weekly, but I have not received one.

I've had my onboarding completed for over a month and was told I would be receiving a call a week from then and I kept calling them and they told me each time I called them I would receive a call a week from them I have yet to receive a call I'm very

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Ashley D Jhs
map-marker Louisville, Kentucky

About my shift days and time and hrly pay change

Closed didn't talk to anybody. My shift days were changed, and my hourly pay changed without notifying me, and my work hours also changed.

Preferred solution: Talk to agent

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Anonymous
map-marker Waterford, New York

Agency not responding

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AI Highlights
  • - Receptionist sat at the desk while the door was locked.
  • - Sign on the door: call for appointment, but no one answers.
  • - Move to Plant City worsened service.

Receptionist sat right at desk while door was locked in the middle of the day! Sign on door say call for appointment but no one is picking up the phone!

Ever since Adecco moved to plant city the service has been terrible! Literally looked for customer service number or corporate number there is no way to call and advise company whats going on!

They say they need help but literally only hiring Hispanics that look Hispanic but because Im Afro Latino they look down on me and literally are no help! This is the second time Ive had to report!

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Mahogani Job

I didn't get paid

I never received any payment for my time I worked. An when I went to the office in Brandon, Ms because I could not get a hold of anyone. They had moved the office.

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Richard K Mka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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AI Highlights
  • - Adecco deducted 960 from weekly pay for a PC and promised a refund after return, PC was returned and no refund yet, due by 3-21-2025.

I worked on a remote assignment, and Adecco took money out of my weekly check to cover the cost of the PC I used. I was told I would get that back once I returned the PC after the assignment ended.

I returned the PC and have not received my refund back.

It should be 960 dollars. I was informed I would have it by 3-21-2025 but still no deposit.

Preferred solution: Full refund

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Teresa C Tva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ridgeway, Virginia

I wad told assignment ended 2 months ago so I was finally spruced for unemployment benefits but I've been waiting and still no money because adecco hadn't sent in what the vec has ask for

AI Highlights
  • - Send my information to VEC to receive payment or benefits.
  • - Adecco has taken weeks to verify my separation, and it's been two months since I was let go.
Updated by user Feb 25, 2025

Adecco was not the problem it was the Company radial that adecco was hiring for that I would not recommend. The people are great!

The jobs aren't terrible either. The crazy schedule is definitely a con and no matter the emergency or if you'd already worked 60 hours they don't want to hear anything about you nit coming leaving early. Even with that being said it didn't last long and it is tolerable. The worse thing about radial in ridgeway Joseph Martin highway if I'm totally honest is Billy Dalton.

He has no empathy he is not a friendly person and he has no compassion for anyone in any situation. He talks to his employees like they are the crap on the bottom of his shoes. With radial losing alot of clients I'm sure the profits are way down and they have let all the temp. People go.

And only using 1 plant food the most part besides 8-15 people kept at the bottom plant. And with the profits down you would surely think Billy Dalton would not need a new office. When he had one very nice with big screens.. couch..

just really nice but now even tho the bottom facility is working 8-15 people only he still felt the need for a brand new office. I recommend working smart and whoever owns radial needs to take heave to that . Instead of complaining about the hard working employees that actually make the money for them.

They need to look into him. He's by far the worst plant manager I've ever dealt with.

Original review Feb 25, 2025
I need my information sent to VEC so I'll get my payment or benefits. I've been waiting 3 weeks for Adecco to let them know or send them what they need to verify I was not there any longer because my assignment ended. And it's already been 2 months since I was let go, so please see if your team can do better.
Loss:
$756
Cons:
  • Customer service is terrible no human ever to contact

Preferred solution: My information sent to the unemployment office so I can draw my benefits it's been 3 weeks waiting

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Sara m Iyo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

وجود شركة تدعي انها اديكوا تريد ان ارسل لها مال

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هناك شركة تدعي أنها اديكوا تريد أن أرسل لها مالاً لكي أستلم راتبي. هل هي أنتم؟ وتكلمني عبر هذا الرقم +1 (82*) ***-****.

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Finlay Oek

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The Adecco app is down

The Adecco app has not been functional since last Friday.I deleted the Adecco app it still gives me the same message . Basically try again later and leaves me with some long error code.

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Derric R

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Payment wrong information but speaking like every peace of information is right when I ask of what t been mentioned to me

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AI Highlights
  • - Waiting on contact; promised 40% Converse discount by email.
  • - Training completed; not paid for leaving site; still Adecco employee.

Still waiting on someone to contact me regarding my concerns . I was told that within 2wks of working with company Im able to used my discount at converse stores there would be a email sent to you apply 40 percent to ur purchase..been with converse location for over a month also at orientation apart of being employed there was paid training by watching video and passing a test regarding violence and forms of different types of harassment I completed those test now Im told I will not get paid because Im no longer willing job site but Im still adecco employee, first check was 4days late . Second check worked 6day at 7.5 hours to 8.2 hours dayLy only got paid 37.50 hours another week missing hours I left on day at lunch around 11/24/24 5:30 pm then on 12/2 they claim I left again security had my badge but lost it for 3days I start showing up late n being absent I dont wont for free I be at adecco office before work for hours and on phone with payroll wh3n I should been relaxing for my shift but wanted to enforce by ending assignments but seem to put all these issues in consideration

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Kristion Utk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My profile

No one helped me and wanted to charge me

No one helped me and wanted to charge me

No one helped me and wanted to charge me

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Tayna Och

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

3 weeks of work without pay please help

AI Highlights
  • - Adecco says the check could be lost in the mail.
  • - Pay was claimed to be deposited but wasn't; I was lied to.
  • - If unresolved by week 4, I'll contact DOL.

The lady at Adecco seed my check could get lost in the mail like she knew it would happen. I was lied to about my pay being deposited that day.

Iv gone over 3 weeks no pay and have been lied to multiple times!

Iv gone 4 years with out work I'm holding on to my house by a thread. Hopefully the situation can be resolved before week 4 or I'll unfortunately need to call DOL

User's recommendation: Record your conversations with who ever you talk to!

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About

Related Companies

The Adecco Group, Adecco India, Adecco UK

Summary

Adecco USA is a leader in recruiting and workforce solutions. Adecco USA provides workforce solutions in USA and Canada joining 500,000 colleagues with over 100,000 clients every day. Adecco USA-with more than 900 offices in North America- offers jobs with top employers in various fields including Accounting, Administrative, Clerical, Customer Service, Healthcare, Finance, Information Technology, Legal, Medical & Science, Office, Transportation, Marketing, Creative work etc. Adecco USA unites network of over 6,600 offices staffed by experts in their area.

Adecco reviews and complaints

Adecco is ranked 99 out of 1178 in Job Search and Employment category

Area Served

USA

Payment Methods

MasterCard

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